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How to Unsubscribe from Telkom’s Daily Data Bundles

Telkom Kenya offers a variety of data bundles whose validity periods range from daily, weekly or monthly. Daily data bundles can either be purchased once or can be auto-renewed every day.

While the one-time bundle expires after a 24-hour period the subscription based one is automatically renewed every 24 hours by deducting the bundle’s price from the airtime. If there is insufficient or no airtime in the account, the renewal is postponed until when the subscriber tops up again.

On the other hand, if the bundle is exhausted before the validity period is over, the data is automatically charged from the airtime. This can however be prevented by activating Telkom’s My Data Manager.

To stop the auto-renewal of daily bundles, a subscriber is required to unsubscribe from the specific bundle they’re subscribed to. To do that, do the following.


Unsubscribe from Auto-renewing Daily Bundles

1. Dial *544# on your Telkom Kenya line.

2. Reply with 2 for Data Bundles followed by 1 for 1 Day Bundles.

one day bundles
1 Day Bundles

3. Next reply with number of the particular daily bundle that you are subscribed to e.g. 2 for the 25MB @ 10/-

daily bundles
Daily Bundles

4. Now just reply with 3 for Unsubscribe.

unsubscribe option

You should get a USSD message that you’ve been successfully unsubscribed from that specific data offer.


Kelvin Kathia

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